Privacy Policy Frequently Asked
When you close your account, we stop active collection but retain your gameplay history and payment records for compliance purposes. After a retention period defined by local law, we securely delete your personal data. Contact our team if you want to request data deletion sooner where local law permits.
Yes. Open your account, go to Transaction History, and filter by date or payment method. Every deposit, withdrawal and promotion credit is listed with timestamp and status. If you spot an error, contact support immediately.
No. komodo slot does not sell, rent or share your personal data with other operators or marketing partners. We share only the minimum required information with licensed payment processors and fraud-detection providers under strict confidentiality terms.
Our payments team manually checks every withdrawal request to confirm your identity matches your account, your balance is sufficient, and there are no pending disputes. This review typically takes 2 to 4 hours before we send funds to your DANA, OVO, GoPay wallet or bank account.
We use cookies to keep you logged in, remember your game preferences, and track site performance. Most cookies are optional; you can disable non-essential cookies in your browser settings without losing core account access, though some features may not work smoothly.
Change your password immediately from the security settings page. Then contact our live-chat or email support team with details of what you suspect. We will review your account for unauthorised access and help you regain full control.
Yes. Use live chat or email support and ask for a full personal data export. We will compile your account information, transaction history, and any communications within 14 days, where local law permits, and send it to you in a standard format.
